Agentic AI — autonomous systems capable of reasoning and acting across banking workflows — has moved from experimentation into operational deployment at Tier-1 institutions globally. McKinsey’s Global Banking Annual Review 2025 identifies it as the single technology most likely to reshape banking economics, projecting net cost reductions of up to 20% in the central adoption scenario.

This session examines where agentic AI is delivering measurable operational and cost gains across African banking — and what governance, data quality, and regulatory constraints will determine the pace of broader adoption.